A smart city is an urban development vision to integrate various information and communication technology (ICT) and Internet of Things (IOT) solutions in a secure fashion to manage a city's assets such as local departments information systems, city landscape, schools, libraries, transportation systems, hospitals, power plants, water supply networks, waste management, law enforcement, and other community services.

Goal of Smart City

The goal of building a smart city is to improve quality of life by using technology to improve the efficiency of services and meet residents' needs. As such, Sophic is passionate to enable SMARTer City with IBM as technology partner in digital transformation through the use of sensors integrated with real-time monitoring systems, data are collected from citizens and devices - then processed and analysed at an intelligent command and control centre which has equipped with i4.0 technology and operation executive to unlock further value from data information to enable fast decision making and intelligence into city operation.

Get Connected, Get SMARTer.

a. Intelligent command and control centre enable interagency collaboration with digital SOP

Today government organizations need to provide robust services, drive economic growth, anticipate problems and coordinate their responses to crises, all while optimizing existing resources. Sophic is partnering with technology giant, IBM in enabling Intelligent Operations Center for Smarter Cities. These solutions can help organizations integrate information from disparate, instrumented systems and create an intelligent, interconnected environment that fosters collaboration, enhances efficiencies and sponsors effective decision making. Benefits of intelligent command and control center are shown as below:
  • Increasing the situational awareness by providing insights via auto alert detection from video analytic for civic officials to decide necessary SOP.
  • Standardizing response protocol at city level through institutionalization of standard processes for recurring events, issues and exigency scenarios.
  • Enhancing collaboration across multiple departments within and outside urban local bodies and government bodies.
  • Institutionalizing data driven decision making for regular operations and during crisis situation across levels of city functionaries – right from operators to city administrators.
  • Engaging with on field enforcer / support staff to address civic issues and citizen grievances via mobile application.

b. Improve city public safety and traffic condition by unlock real time data via video analytic

  • Provide real-time alerts for predefined behaviors of people, vehicles and objects.
  • Index alerts and other activities across every camera and sensor.
  • Index a wide variety of attributes about each and every event.
  • Process millions of events to create an index that can be searched, analysed and correlated in seconds.
  • Customize dynamic behavior analysis based on user-defined criteria or new threat models.
  • Use the same video feed for multiple applications.
  • Use existing cameras and network infrastructure.
  • Increase productivity and efficiency.

c. City environment monitoring with IoT for disaster management

  • Provide real time alert to public for flood detection.
  • Environment monitoring such as flood, heavy rain via IOT devices.
  • Provide ease to use web application to overview disaster status from map.
  • Mobile application for citizen report disaster event on spot.
  • Real time photo to view actual location status.
  • Enforcer mobile application increase efficient of event alert and action take update.

Journey towards SMARTer City

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Penang Island City Council, IBM ink deal for smart city tech


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Smart Way to Check Rising Floodwaters


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Penang launches country’s first facial recognition CCTV surveillance